Shane is a world-renowned speaker and author on customer experience and organizational culture. He has written an outstanding book called Culture Hacker: Reprogramming Your Employee Experience to Improve Customer Service, Retention, and Performance.
Robert Laidlaw was the famous, visionary New Zealand businessman who founded Farmers, one of New Zealand’s biggest retail companies. Find out the secrets of his success.
Matthew found a great job in NZ. Find out how.
This article is mainly of interest to employers.
