Claims Consultant

As a Claims Consultant you get to make a huge difference by helping customers when they need it most - at claim time. They may have been involved in a car accident, been burgled, or been affected by storms, flooding or other natural disasters; and now it's up to you to help making a claim as quick and easy as possible for our customers.

Your main responsibilities:

• Providing claims advice, processing and settlement for insurance products and services
• Tracking and managing customer claims efficiently and effectively and making claims settlement.
• Make sure all claims are managed and undertaken in line with company systems and policy

You will have:

• Proven experience in a customer service and sales environment
• Excellent communication skills with real and genuine conversations over the phone
• The ability to process high volumes of work accurately and efficiently
• Multi- tasking ability with good computer skills
• The ability to speak Mandarin or Cantonese would be an advantage

What the employer can offer you:

• Opportunities for ongoing education and development
• Flexible working hours

If these capabilities sound like you and you're someone with loads of empathy and understanding, then this could be the role you've been waiting for! To apply, email your covering letter and CV to info@chiwijobs.com.